Guest Relations Associate - Front Office

**Additional Information**

**Job Number** 26024140

**Job Category** Rooms & Guest Services Operations

**Location** JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India, 400049
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guest...