Guest Relations Executive

Job Title: Guest Relations Executive / Senior Guest Relations Executive

Location : Alibaug

We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North India, fostering a welcoming and vibrant atmosphere for all visitors.

Roles and Responsibilities

● Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent

customer service throughout their stay.

● Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate

completion of all necessary documentation.

● Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant

departments when necessary.

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