Guest Relations Executive (HighHouse/NOVA)

OUE Restaurants

Full-time Singapore, Singapore IT Services and IT Consulting

Posted:

February 22, 2026

Location:

Singapore, Singapore, Singapore

Job Description

                    Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings 
Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up 
Answer calls, note down booking reservations, and update accordingly 
Manage and operate POS systems, including all card and cash transactions 
Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions 
Check and ensure bills' accuracy before printing it for guests 
Balance cash floats at the start and end of each shift, maintaining financial integrity 
Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests 
Handle delivery platform apps and process orders promptly and effectively 
Set up tables and servic...
                

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Job Overview

Job Type: Full-time

Location: Singapore, Singapore

Posted: February 22, 2026

Deadline: April 03, 2026