Guest Relations Executive

Position Summary:

Foodstories is a destination for curated global ingredients and artisanal food experiences. As a Guest Relations Executive (GRE), you will be the face of our store—providing a warm, engaging, and personalized service to every guest. Your role is pivotal in upholding our luxury service standards and ensuring a memorable shopping experience for our discerning clientele.

The Role:

• Greet guests with a refined and welcoming presence.
• Understand and articulate the unique offerings across our gourmet categories including cheeses,
• charcuterie, exotic produce, bakery, condiments, and imported selections.
• Provide curated product recommendations tailored to customer preferences.
• Coordinate with in-store experts and department heads to ensure seamless service.
• Handle queries, feedback, and complaints professionally, ensuring complete customer satisfaction. ...