Guest Relations Manager

**Additional Information**
**Job Number** 26000265
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Toronto, 181 Wellington Street West, Toronto, ONT, Canada, M5V 3G7
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $80,000 - $105,000 annually
**Bonus Eligible:** Y

**JOB SUMMARY**

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.

**CANDIDATE PROFILE**

**Education and Experience**

• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.

OR