Guest Relations Officer

• Hotel-based role | Full-time | Singapore
• Attractive allowances
• Medical & dental benefits
• AWS

Key Responsibilities

• Handle guest check-ins and check-outs
• Attend to guest enquiries, requests, and complaints professionally
• Manage reservations and update guest information accurately
• Coordinate closely with Housekeeping and Maintenance teams
• Follow up on email enquiries
• Cross-sell hotel amenities and upsell room upgrades
• Ensure accurate shift closing reports and smooth daily operations

Requirements

• Minimum Higher Secondary / A-Level / Diploma in Hospitality, Tourism, or related field
• No experience are welcome to apply
• Customer-oriented with good communication skills
• Willing to work shifts, including weekends and public holidays

HOW TO APPLY:

Interested applicants, please click on Apply Now or email to subm...