Guest Relations Supervisor – Guest Experience & Service Excellence Leader at InterContinental R[...]

At InterContinental Residences Dubai Business Bay, we are seeking a Guest Relations Supervisor to support daily guest experience operations and ensure exceptional service delivery throughout every stage of the guest journey.

Guest Relations is at the heart of the guest experience. As a Supervisor, you will bridge leadership and operations—supporting the Assistant Front Office Manager in maintaining service quality, coordinating daily activities, and ensuring guests receive exceptional care throughout their stay.

• Deliver Exceptional Service: Ensure every guest interaction reflects professionalism and care
• Support the Team: Guide colleagues and assist with daily guest relations coordination
• Enhance Guest Experience: Anticipate guest needs and create memorable moments

• The Opportunity: Take a hands‑on leadership role within a luxury residential environment
• The S...