Guest Service Agent

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Agent - Receptionist who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

**Your day-to-day:**

Kicking off truly memorable guest experiences with the warmest of welcomes

Acknowledging and prioritizing IHG Rewards Club members InterContinental Ambassadors, and returning guests in person or over the phone

Handling guest bookings, suggesting upgrades, and promoting amenities.

Taking, managing, and receiving cash and credit payments efficiently for guest bookings

Making the check-in and check-out process feel swift and seamless

Staying one step of our guests’ needs to antici...