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Guest Service Agent

Oaks Hotels
Casual Alexandra Headland, Queensland Information and Record Clerks
Posted:
June 14, 2026
Location:
Alexandra Headland, Queensland, Australia

Job Description

Job Description

Oaks Sunshine Coast Seaforth Resort are looking for multiple casual Guest Service Agents who are passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

  • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
  • Oversee the accurate...

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    Job Overview

    Job Type: Casual
    Location: Alexandra Headland, Australia
    Posted: June 14, 2026
    Deadline: July 24, 2026