Guest Service Agent / Associate

Job Description - Guest Service Agent / Associate (HOT0C1TT)

Job Description

Guest Service Agent / Associate (HOT0C1TT)

Work Locations

Hilton Guadalajara Midtown Av Adolfo Lopez Mateo entre colomos y florencia Guadalajara 44648

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will I be doing?

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient r...