Guest Service Agent at Hotel

Step into a rewarding role as a Guest Service Agent at our hotel, where every guest experience matters. This full-time position involves direct guest engagement and excellent service delivery.
The ideal candidate will have 1-2 years of experience in guest services. Your role will involve handling guest registrations, processing payments, and providing detailed information about hotel facilities and nearby attractions. All tasks will be performed at the hotel, fostering a welcoming atmosphere for all visitors.
Key Responsibilities:
• Manage guest registrations and room assignments
• Handle guest complaints professionally and efficiently
• Process and track room reservations accurately
• Provide information about hotel and local amenities
• Balance and report cash transactions daily
Requirements:
• At least 1 year of customer service experience
• Completion of secondary school education is necessary
• Knowledge of hotel policies and safety procedures
•...