Home / Jobs / Guest Service Agent

Guest Service Agent

Avani
Full-time Australia, Victoria Information and Record Clerks
Posted:
February 25, 2026
Location:
Australia, Victoria, Australia

Job Description

Job Description

AVANI Melbourne Central Residences are looking for a Full Time Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

  • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
  • Oversee the accurate proces...

    • Apply for this Job

    Submit your application for the Guest Service Agent position at Avani.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Australia, Australia
    Posted: February 25, 2026
    Deadline: April 06, 2026