Guest Service Agent

Crowne Plaza Canberra is looking for Full-time Guest Service Agent to grow a great team. As a Guest Service Agent for Crowne Plaza Canberra, you'll play a big part in our guest experience, including check-in and check-out, upselling, problem resolution, providing guest recognition and assisting our guests with any requests they may have. Your ability to deliver our guests a seamless and memorable Crowne Plaza Canberra experience will make you an integral member of the Front Office team.

This is a full-time role, which would suit a candidate with previous experience working in the hotel or hospitality industry.

**Your day to day**

Following are some ideal day to day activities but not limited to

+ Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
+ Look smart – wear your uniform with pride and adhere to hotel grooming policy.
+ Regularly communicate with the team and other departments in order to mai...