Guest Service Agent F&D

**Job Identification:** 209422
**Job Category:** Food and Beverage
**Job Schedule:** Full time

The role also supports the team in **achieving departmental targets** through efficient service, attention to detail, and strong guest engagement.

• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage table set-ups
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Ensure cleanliness of work areas

• Completion of form 5 certificate, is compulsory
• Previous training experience with relevant qualifications
• Previous Food and Beverage and/or industry experience