Guest Service Agent

Germain Hôtels

Full Time Old Toronto, Ontario Information and Record Clerks

Posted:

March 03, 2026

Location:

Old Toronto, Ontario, Canada

Job Description

What can I do for you? is your mantra

We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay. 
WHAT YOU'LL DO
Check-in and check-out, verify and detail arrivals and departures, and ensure that internal activities run smoothly. 

Respond with care and attention to all guest requests, using your individuality and creativity to constantly improve their experience.

Respond to guests' requests courteously and efficiently, whether in person, by telephone or by email.

Resolve guest issues and concerns in a proactive, satisfaction-oriented manner.

Collaborate with other departments to provide relevant information that enables us to offer a pe...

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Job Overview

Job Type: Full Time

Location: Old Toronto, Canada

Posted: March 03, 2026

Deadline: April 12, 2026