Guest Service Agent

We are seeking candidates who are passionate about hospitality, committed to customer service, and team-oriented to help bring our mission to life by creating the best experiences for our guests.

This position is responsible for setting the tone for a guest's experience through all contact points; including incoming and outgoing calls, creating and canceling reservations, ensuring payment details, correcting guest account and reservation discrepancies, initial arrival process, check in and check out assistance and providing and assisting with any needs for our guests while coordinating those requests with the rest of the team.

If you're someone who wakes up excited to help create memories and put smiles on people's faces then welcome to Ten Eighty Hospitality.

• Handle Incoming calls, emails, texts and booking channel requests for guests and potential guests
• Confidently sells the hotel to prospective guests by demonstrating familiarity with guest roo...