Guest Service Centre Agent / Telephone Operator (Emiratization Program)

Guest Service Centre Agent / Telephone Operator (Emiratization Program)

Front Office Traders Hotel Qaryat al Beri Abu Dhabi

We have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communicate effectively and understand what it means to give great service.

What are we looking for

• A high standard of etiquette efficiency and punctuality.
• Attention to detail and a friendly character.

• Emirati candidates only
• Ability to work in a fast-paced environment.
• Constantly strives to deliver a Shangri-La luxury experience.
• Lives and breathes the Shangri-La Values.
• Communicates effectively with colleagues/management.

What will you do

• Interact with clients and understand their needs.
• Manage incoming and outgoing calls connecting callers to...