Guest Service Executive/Hotel Front Desk Executive

Are you passionate about creating memorable guest experiences? Our hotel is looking for a dedicated Guest Service Executive to join our front-of-house team

In this role, you'll be the face of our hospitality—welcoming guests, assisting with enquiries, ensuring smooth check-ins/check-outs, and delivering service that exceeds expectations

Job Summary:

• Working Hours: 3 rotating shifts (Morning, Afternoon, Night)
• Location: Central Region
• Benefit: Medical + Bonuses + Career progression

Job Responsibilities:

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions a...