Guest Service Manager - Full Time

• Showcase your exceptional guest experience skills
• Located in the picturesque Macedon Ranges
• Full time or Part time option Available - Depending on the right candidate

Cleveland Winery is seeking a Guest Service Manager to join
our Front Office Team.

About The Role:

• Responsible for delivering the ultimate guest experience.
• Be responsible for the daily operations of the Front Desk including and
  not limited to guest checking in/out, billing and special requests.
• Focus on administration of reservation, guest inquiries and daily tasks.
  Be responsible for the safety and initiate emergency response when
  required.
• Provide training and lead new team members.
• Training and support provided by the Hotel's Manager.

About You:

• Passionate in all areas of guest satisfaction and ...