Guest Service Officer - Communications

**Description:**

**About Park Hyatt Sydney**

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

**About the role**

+ Responsible for facilitating efficient communications for both guests and employees both within the hotel and for external communications.
+ Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.
+ Handles personal wake-up calls as requested with accuracy, whether they be automatic programmed or personal wake-up calls.
+ Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion.
+ Be fully co...