GUEST SERVICE REPRESENTATIVE II - RFT - Navy Lodge

Title: GUEST SERVICE REPRESENTATIVE II - RFT - Navy Lodge Location: Japan-Kanagawa-Ken-Yokosuka Job Number: 260000P0 MUST BE SOFA (STATUS OF FORCES AGREEMENT) SPONSORED IN ORDER TO APPLY. THIS POSITION IS NOT OFFERING SOFA SPONSORSHIP. Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all guests. Duties and Responsibilities: Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning lodging facilities amenities and provides information about local attractions - Assists guests with all requests in person or via telephone including but not limited to making confirmin...