Guest Service (Surabaya)

Kozystay is a fast growing early stage hospitality technology start-up focusing on the short term rentals industry (Airbnb, etc) for the next generation guests. Kozystay provides premium end-to-end property management, capitalising technology to streamline operational processes.

Kozystay is looking for driven and passionate individuals to join the team. We offer fast career progression opportunities, high performing environment, and good company culture. We are currently looking for Guest Service (Surabaya) who will be with day-to-day operations.

Job Descriptions:

• Guest Check-In and Check-Out: Greet guests warmly upon arrival and facilitate a smooth check-in process. Efficiently handle guest check-outs, ensuring all necessary procedures are followed.
• Guest Issues and Inquiries: Address guest concerns and queries promptly and professionally. Provide accurate information about the property, local at...