Guest Services Agent at Accor

Confidential
Full-Time Kenya, Kenya Other-General
Posted:
February 25, 2026
Location:
Kenya, Kenya, Kenya

Job Description

Job Description

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.


What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide

  • Learning programs through our Academies

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service

  • Take initiative to add a personalized experience

  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  • Qualifications

  • Diploma/Degree in Hotel M...
  • Apply for this Job

    Submit your application for the Guest Services Agent at Accor position at Confidential.

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    Job Overview

    Job Type: Full-Time
    Location: Kenya, Kenya
    Posted: February 25, 2026
    Deadline: April 06, 2026