Guest Services Agent (Chinese Speaker)

Marriott
Full-time Kota Tangerang, Indonesia other-general
Posted:
June 15, 2026
Location:
Kota Tangerang, Indonesia, Indonesia

Job Description

**Additional Information**
**Job Number** 26063468
**Job Category** Rooms & Guest Services Operations
**Location** Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126
VIEW ON MAP (https://www.google.com/maps?q=Kawasan%20Bandara%20Soekarno-Hatta%2C%20Jalan%20Prof%20Dr%20Ir%20Sedyatmo%20KM%2002%2C%20Kota%20Tangerang%2C%20Banten%2C%20Indonesia%2C%2015126)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File ...

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Job Overview

Job Type: Full-time
Location: Kota Tangerang, Indonesia
Posted: June 15, 2026
Deadline: June 20, 2026