Guest Services Agent / Club Lounge Attendant

**Additional Information** Club Lounge, Food and Beverage Experience Preferred, Bilingualism (French & English) an Asset
**Job Number** 26024445
**Job Category** Rooms & Guest Services Operations
**Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada, K1R 5T9
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $27.60-$27.60 per hour

**POSITION SUMMARY**

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in ...