Guest Services Agent - JW Marriott Hotel Tokyo

Marriott
Full-time Tokyo, Japan other-general
Posted:
February 28, 2026
Location:
Tokyo, Japan, Japan

Job Description

**Additional Information**
**Job Number** 26018417
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Tokyo, 2-21-2 Takanawa, Tokyo, Tokyo, Japan, 108-0074
VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Hotel%20Tokyo%2C%202-21-2%20Takanawa%2C%20Tokyo%2C%20Tokyo%2C%20Japan%2C%20108-0074)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, in...

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Job Overview

Job Type: Full-time
Location: Tokyo, Japan
Posted: February 28, 2026
Deadline: March 05, 2026