Guest Services and Housekeeping Staff

Join Woodland Estate Resort as a Guest Services and Housekeeping staff member, ensuring customer satisfaction while managing service and cleanliness. You'll excel in sales and operations to enhance the guest experience.
This role offers the chance to merge front desk responsibilities with housekeeping tasks, focusing on maintaining standards of hospitality and cleanliness. Your duties will include guest check-ins, processing payments, and ensuring the resort’s facilities are pristine and welcoming.
Key Responsibilities:
• Manage guest check-ins and check-outs efficiently
• Process owner payments and manage maintenance jobs
• Maintain cleanliness in all guest areas, including public spaces
• Sell concessions like rentals and food items to guests
• Conduct cleaning and prepare units for new arrivals
Requirements:
• High-volume customer service experience necessary
• Knowledge of Microsoft Office applications is crucial
• Excellent time management skills r...