Guest Services Manager

Additional Information: This hotel is owned and operated by an independent franchisee, HMI Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary Leads front office guest service operations during assigned shifts, ensuring smooth day-to-day execution, strong guest engagement, and consistent delivery of brand standards. Acts as the primary escalation point for guest concerns while coordinating across departments to maintain seamless operations and a high level of guest satisfaction. Education and Experience - Degree from an accredited university in Hotel and Restaurant Management, Ho...