Guest Services Officer

PULLMAN
full-time Singapore, Singapore Baggage Porters, Bellhops, and Concierges
Posted:
February 26, 2026
Location:
Singapore, Singapore, Singapore

Job Description

Job Description

  • Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
  • Assist guests with check-in and check-out, and other cashiering duties
  • Register guests and assigns rooms according to their reservation confirmation
  • Work towards maximising room revenue by upselling higher room categories to guests whenever possible
  • Prepare VIP arrivals for all arrival transfer guests, loyalty member guests and suite paying guests.
  • Prepare VIP list and send email out to all operations department daily.
  • To recommend tourist attractions and places to visit
  • Prepare VIP amenities for Gold, Platinum, Diamond, Limitless members as well as suite paying guests daily.
  • Update, check and input ACDC
  • Prepare Decoration for guests who opted for the package
  • Maintain the privacy of all guests by ensuring their details are kept strictly confidential
  • Understand all room types and work wit...

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Job Overview

Job Type: full-time
Location: Singapore, Singapore
Posted: February 26, 2026
Deadline: April 07, 2026