Guide & Lodge Manager Couple

We have an exciting opportunity to a dynamic couple contribute to the success of the lodge, a stunning
5-Star self-catering lodge, situated in a Private Game Reserve and create a memorable experience for their
guests. We are looking for multiskilled MANAGEMENT COUPLE who are passionate about the hospitality industry,
possess strong leadership skills, and thrive in a dynamic environment to take over the management of the lodge

Duties & Responsibilities:
Her:
Guests Services:
Coordinate reservations, check-ins, and check-outs efficiently.
Foster a welcoming and friendly environment, ensuring guests feel comfortable and well taken care of
during their stay
Ensure high levels of customer satisfaction by consistently providing excellent service and addressing guests
concerns or complaints.
Arranging Bush delights, special occasions, special holidays etc.
Staff Management: