Guided Virtual Tour Specialist

**Description**
At Percepta, we bring first-class service across each market we support. As a **Guided Virtual Tour Specialist** in **Melbourne, FL** , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
**_Hours of Operation: Tuesday - Saturday: 9:00 AM - 5:30 PM_**
**_Full Time – (40 hours a week)_**
**What You’ll Be Doing**
**Guided Virtual Tour Specialist will conduct outbound sessions (video or phone) with our major automotive clients. The intent of these sessions is to provide a personal onboarding experience to supplement the dealership delivery process, with a goal of assisting the customers to grow their knowledge of their newly purchased/leased vehicle in a communication manner of their choosing. This role will further establish the Client with a truly world-class ownership experience and will deliver this experience via the customers selection through phone or vid...