Hardlines Group Sales Manager

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Hardlines Group Sales Manager

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Bass Pro Shops

Summary:

The Group Sales Manager is responsible for growing the business and developing personnel within one or more specialized merchandise departments at a Bass Pro Shops or Cabela’s retail location. The GSM will lead customer service and operational excellence by engaging Outfitters in department operations including merchandise presentation, inventory control, pricing, sales, staff selection, and development.

Responsibilities:

Ensure world-class customer service and a positive shopping experience.

Achieve or surpass financial goals.

Implement sales event plans.

Serve as Manager on Duty, opening and closing the store.

Maintain planograms and standards of cleanliness and safety.

Hire, train, evaluate, and motivate Outfitters to promote positive customer interactions and teamwork.

Resolve custome...