Job Description
COME WORK WITH A GREAT TEAM!
Paid training time included!
General Summary:
The Hardware Associate is responsible for stocking and merchandising the Hardware department, helping customers, and other duties as assigned.
Essential Duties & Responsibilities:
Include the following. Other duties may be assigned.
Customer Service:
• Project a positive representation of Ace / Ben Franklin.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as other associates.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product...
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