Head, Branch Strategy

About the role

As the Head of Branch Strategy & Development at AEON Credit Service (M) Bhd, you will play a crucial role in shaping the strategic direction and growth of the company's branch network across Malaysia. This full-time position, based in Bangsar South, Kuala Lumpur, will involve developing and implementing innovative strategies to optimise the branch footprint, enhance customer experience, and drive overall business performance.

What you'll be doing

• Develop and execute comprehensive branch strategies aligned with the company's overall goals and objectives.
• Enhance the customer experience by developing and promoting a customer-centric culture within the branches.
• Oversee the operational efficiency and effectiveness of branch operations.
• Implement strategies to optimize revenue generation and cost control within branches.
• Implement risk management strategies to mitigate operational and financial risks.
• ...