Head, E-Business & Retail Banking – Ghana

Job Title: Head, E-Business & Retail Banking – Ghana

Industry: Banking

Location: Ghana

Salary: Competitive Salary + Other Benefits

Role Purpose

The Head, E-Business & Retail Banking will provide strategic and operational leadership for the bank’s retail banking and digital/e-business portfolio. The role is responsible for driving retail growth, deepening customer engagement, accelerating digital adoption, and delivering innovative, customer-centric banking solutions across physical and digital channels.

The role holder will lead the end-to-end retail and e-business strategy, including branch banking, digital channels, alternative delivery channels, product innovation, customer experience, revenue growth, and profitability—while ensuring strong risk management, regulatory compliance, and operational excellence.

Key Responsibilities

Strategic ...