Head Manager Shared Services Call Centre

Company Description
Nutun is a global Business Process Outsourcing (BPO) leader, headquartered in South Africa with decades of experience. The company provides innovative, omnichannel solutions across the customer experience and credit lifecycle, including customer acquisition, debt collection, and rehabilitation. Nutun is committed to driving economic impact through award-winning programs focused on education, job creation, and skills development within South Africa. With a strong emphasis on innovation, Nutun creates a meaningful impact for clients, colleagues, communities, and the nation at large.
Role Description
We are seeking a Head Manager for our Shared Services Call Centre in Sandton. This is a full-time, on-site position. The Head Manager will oversee daily operations, lead and manage teams, and drive high performance within the shared services function of the call center. The role includes developing and implementing strategies for efficiency, ensuring alignment wit...