Head Of Analytics, Care & Shipping — Hybrid & Impact‑driven

Back Market is seeking a strategic Head of Analytics (Care & Shipping) to drive data-driven decision-making across its Customer Care and Shipping operations. You will work to ensure that customer care is a competitive advantage, leveraging deep expertise in analytics and user research to enhance customer satisfaction and optimize operational effectiveness.
Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.
This role requires 7+ years of experience in analytics, excellent communication skills, and familiarity with tools such as BigQuery, Intercom, and Zendesk. A hybrid work model is offered with opportunities for professional growth. xhfqzwm
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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.