Head of Cabin Crew Training

The Head of Cabin Crew Training is a senior leadership role responsible for shaping and leading the delivery of Cabin Crew training across the airline. The role ensures the airline's service ambition, brand promise and premium proposition are consistently translated into high quality customer experiences. This position provides strategic leadership across safety and service training delivery while actively contributing to the evolution of the cabin crew training strategy. Working closely with training design, innovation, inflight service and operational stakeholders the role ensures Safety and Service training remains aligned with premium standards, evolving customer expectations and future business needs. With a strong focus on service elevation, premium excellence and innovation, the Head of Cabin Crew Training ensures training delivery is scalable, efficient and capable of sustaining world class service standards at pace.

• Shape and contribute t...