Head of Centre of Excellence – Tenancy

Competitive salary

Fixed Term Contract

Dunstable LU5 5UZ

Our Vacancy

The Head of Centre of Excellence role will be responsible for ensuring our services across all regions are consistent and in line with legislation and regulation. The successful candidate will lead tenancy management process reviews to ensure we are ready to move onto our new Dynamics 365 CRM platform. This role will take operational leadership to ensure we are ready for the Renters Rights Act changes affecting social housing. They will also be the technical lead for your specialist areas, leading on internal audit and bringing best practice and new ideas into the organisation

Role overview:

As the Head of Centre of Excellence, you will be the subject matter expert and technical lead across all regions for your portfolio, providing leadership, direction and support. Collaboration is key to your role. You will be working across multiple directorates and teams, pulling on streng...