Head of Claims

HEAD OF CLAIMS – GALWAY CITY

As Head of Claims, you’ll report directly to the Director of Claims and lead multi-disciplinary teams of circa 50m people delivering operational excellence, customer advocacy, and claims transformation. This senior leadership role sits within a well-established, progressive financial services group known for its scale, integrity, and digital innovation. You’ll shape the property and motor claims strategy, drive performance across people, process, and technology, and play a pivotal role in modernising the end-to-end claims experience, balancing strategic oversight with real-world impact in a business recognised for empowering leaders to make meaningful change. This is a permanent role based in Galway City. Hybrid working is a given, however an onsite presence more so than not, will be expected. Candidates without the CIP qualification who have the necessary experience (in insurance claims) and can demonstrate the qualification journey to CIP...