head of concierge

RecruitFirst
Full-Time Wan Chai, Hong Kong Island Baggage Porters, Bellhops, and Concierges
Posted:
March 02, 2026
Location:
Wan Chai, Hong Kong Island, Hong Kong

Job Description

Overview

Who you'll be working for

Luxury Logistic Service Company

What requirements you'll need to be eligible


  • 5+ years in luxury customer services/hospitality (5-star hotel or luxury retail)




  • APAC experiences will be a plus




  • Expertise in training, SOP development, and quality control




  • Fluent in English




  • Passion for anticipating needs and delivering discreet, impeccable service


  • What you'll be doing on the job


  • Establish and operationalize a new concierge hub in Thailand, setting service benchmarks for APAC




  • Oversee the APAC reservations team, ensuring seamless booking management and VIP client handling




  • Develop and implement standard operating procedures (SOPs) for concierge and reservation services


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    Job Overview

    Job Type: Full-Time
    Location: Wan Chai, Hong Kong
    Posted: March 02, 2026
    Deadline: April 11, 2026