Head of CRM

We’re a high-growth, multi-brand organization operating across multiple markets in the world. To take our engagement and retention to the next level, we’re looking for a Head of CRM . This is a strategic and operational leadership role with a clear focus on data, process, and team enablement. If you're a results-oriented leader who builds structure, drives performance, and empowers teams through data, this is the role for.

Key Responsibilities

Data-Led Strategy: Use data as your north star, ensuring all decisions, promotions, and campaign structures are insight-driven and performance-validated.

Promotional management: Excel in alignment, planning and deployment of complex promotional calendars with hundreds of events across multiple markets.

Empowerment Through Data: Build frameworks and training to enable teams to self-serve, act on insights, and opera...