Head of Customer Experience

GoTyme
Full-time Philippines, Philippines Other-General
Posted:
March 03, 2026
Location:
Philippines, Philippines, Philippines

Job Description

About GoTyme

GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme's globally proven digital banking technology and hands-on experience building South Africa's leading digital bank, TymeBank, one of the fastest-growing digital banks in the world today.

At GoTyme, we have embarked on a journey to democratize financial services and bring next-level banking to the Philippines. We seek individuals who share our belief that the game is worth changing, to join our growing team of GoTymers as we build, launch, and scale a bank that empowers all Filipinos to navigate a path to financial freedom.

About the role

The Head of Customer Experience will be responsible for leading GoTyme Bank's customer experience strategy and execution. This role will overs...

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Job Overview

Job Type: Full-time
Location: Philippines, Philippines
Posted: March 03, 2026
Deadline: April 12, 2026