Head of Customer Operations

Humantra, a brand built on the belief that hydration isn’t a fix—it’s the foundation of everything.

Humantra makes something essential, into something enjoyable. Simple, delicious hydration that you actually look forward to!

Humantra makes something essential, into something enjoyable. Simple, delicious hydration that you actually look forward to!

Salary Range: Market Competitive

Job Type: Full-time

Qualifications: None / Open to all applicants

Experience: Experienced

• Manage and lead the customer operations team.
• Develop and implement customer service strategies.
• Ensure high levels of customer satisfaction.
• Monitor and analyze key performance indicators (KPIs).
• Resolve customer issues and complaints efficiently.

• Proven experience in customer operations management. ...