Head of Customer Success, North America

Aon's Talent Solutions team is hiring a Head of Customer Success, North America to lead how we serve and grow our client portfolio across the region. This role is accountable for the outcomes and experience of a large set of North American clients, working through a team of 25 Customer Success Managers to ensure our clients understand our solutions, see tangible value and choose to continue partnering with us.
While this role can be hybrid out of a US based Aon office, with preference to our Santa Clara, CA location.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one engaged team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
This role focuses on building and leading a high-performing, Customer Success function across North America, with clear ownership, strong engagem...