Head of Customer Success

Are you a customer success leader with a passion for building high-performing teams and driving long-term value for clients?
Findable is seeking a **Head of Customer Success** to lead and grow our customer success team. You’ll work closely with our customers to ensure they receive maximum value from our product, and you’ll be instrumental in driving customer adoption and satisfaction across our customer base. As we scale, you’ll be responsible for expanding the CS function, hiring and mentoring new team members, and developing processes that ensure both customer and team success.
**The Role**
As the Head of Customer Success at Findable, you’ll play a critical role in shaping the future of our customer relationships. You’ll manage and scale a team of 3 Customer Success Managers, develop strategies to drive customer engagement and retention, and work closely with our leadership team to ensure that customer success is aligned with company growth. This is a unique opportunity to m...