Head of Customer Success

Datapel Systems
Full-time Quezon City, Metro Manila Sales
Posted:
February 25, 2026
Location:
Quezon City, Metro Manila, Philippines

Job Description

Datapel is a leading provider of Warehouse Management System (WMS) software, delivering scalable, cloud-based solutions that streamline inventory, logistics, and fulfillment operations. We empower mid-market businesses to optimize their supply chains through intuitive, cloud-based software that drives operational efficiency and business growth. As we scale, customer success is at the heart of our strategy. We’re seeking a capable, high‑agency leader to ensure our customers not only stay, but thrive — from onboarding through expansion.

Role Overview

The Head of Customer Success owns the post‑sale customer lifecycle — including Onboarding, Customer Success Management, and Professional Services. You will lead these functions to deliver measurable outcomes across adoption, retention, expansion, and customer satisfaction. This is a builder role for a leader who blends strategic insight with day‑to‑day execution. You’ll design systems, coach teams, and jump into high‑...

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Job Overview

Job Type: Full-time
Location: Quezon City, Philippines
Posted: February 25, 2026
Deadline: April 06, 2026