Head of Customer Success & Retention

De Lacy Executive Limited
Full-time Markham, York Region Other-General
Posted:
February 27, 2026
Location:
Markham, York Region, Canada

Job Description

A leading childcare catering company is seeking a Senior Manager of Customer Success in Markham. This role involves managing the Customer Success function, developing effective customer retention strategies, and enhancing customer experience through leadership. Candidates need 5-8 years of experience in customer success, strong leadership skills, and familiarity with ERP/CRM systems. This position offers the opportunity to be part of a dynamic and impactful team.
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Job Overview

Job Type: Full-time
Location: Markham, Canada
Posted: February 27, 2026
Deadline: April 08, 2026