Job Description
About Us
We're a fast-growing fintech on a mission to redefine how Latin America manages its finances and this is your opportunity to be a crucial part of that transformation. Join a team of top talent from the world's leading fintech and tech companies, and help build a cross-border financial system that's modern, accessible, and built to scale.
What you'll be doing
You will build and lead our Customer Support function - your most important goal will be the happiness of our customers and excellent service delivered across all channels
You will define how the Customer Support function operates day-to-day: processes, metrics, hiring, communication with product teams, you will be involved in all of it
You will be the voice of the customer in our product discussions - your responsibility will be to bring up critical product improvements that can help our customers
You will get things done: beyond the scope ...
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Submit your application for the Head of Customer Support position at DolarApp.
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