Head Of Customer Support - Csm - Saas Leadership

**Head of Customer Support - SaaS | Leadership | Remote**:Join **RoverPass**, a leading online booking platform for RV parks and campgrounds across the United States, as our **Head of Customer Support**.
This pivotal role combines team leadership, operational excellence, and strategic collaboration to ensure a seamless customer experience across our SaaS platform.If you're a proactive leader passionate about delivering exceptional customer service and driving team success, we'd love to hear from you!
**About RoverPass**:At RoverPass, our mission is to simplify outdoor adventures through innovative technology and exceptional customer service.We provide a seamless reservation experience for campers and campground owners, empowering them to connect effortlessly and enjoy the great outdoors.
**Role Overview**:The **Head of Customer Support** is responsible for leading and optimizing our Customer Support Representatives (CSRs) and Onboarding Specialists.This is **not a tradit...